General Rules

Aida General Rules

Please read before placing your order 

1. Each pair of our shoes is handmade, to meet your  specific needs. If we don't have it in stock, we need to build it from scratch in our factory. There is a high chance that we may not have your shoes immediately available.

2. Custom, hand made shoes could take up to 6 weeks to make and deliver to you.

3. Please familiarize yourself with our returns & refunds policy before placing the order.

4. If this is your first time giving Aida a chance, please contact us to have a better understanding of what you need. We will answer all your questions with pleasure.

5. If you aren't sure about what you need, try to catch us at one of the ballroom events. 

6. If you received the shoes, and they don't fit as you expected, please fill out the enclosed form with details of what you want to happen next. Clear communication increases the chances of us helping you find what you really need.